Shipping Policy

Effective Date: 17-Apr-26

Thank you for shopping with Gadget Pulse Electra. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Order Processing

All orders are processed within 1–3 business days after your order is placed.

Orders are not processed or shipped on Sundays or public holidays. During high-demand periods, promotions, or holidays, processing times may be slightly longer.

2. Delivery Time

Estimated delivery time is usually 7–15 business days, depending on the destination and shipping conditions.

Please note that delivery times are estimates only and may be affected by factors outside our control, including high order volume, customs processing, carrier delays, weather conditions, or public holidays.

3. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation and tracking number by email. Please allow some time for tracking information to become active after dispatch.

4. Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location, unless free shipping is offered as part of a promotion.

Any available shipping charges will be displayed before you complete your purchase.

5. Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

6. International Shipping and Customs

If you place an order from outside our main service area, your shipment may be subject to customs inspections, import duties, taxes, or other fees imposed by your local authorities.

Any such charges are the responsibility of the customer unless otherwise stated.

7. Delivery Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, weather, or other events beyond our control.

8. Contact Us

If you have any questions about shipping or your order status, please contact us:

Email: support@gadgetpulselectra.com
WhatsApp: +258 868974309
Location: Online business based in Maputo, Mozambique
Response time: Within 24 hours on business days