Privacy Policy

Effective Date: 17-Apr-26

This Privacy Policy describes how Gadget Pulse Electra ("we", "our", or "us") collects, uses, and shares your personal information when you visit, use, or make a purchase from our store.

1. Personal Information We Collect

When you visit our store, place an order, contact us, or interact with our website, we may collect certain personal information, including:

• Contact details, such as your name, email address, phone number, and shipping or billing address
• Order details, such as the products you purchase, order date, payment status, and delivery information
• Payment information, such as payment method details processed securely through our payment providers (we do not store full card details unless stated otherwise)
• Account or communication information, such as messages you send to us through email, WhatsApp, contact forms, or customer support channels
• Device and usage information, such as your IP address, browser type, device type, pages viewed, referring website, and how you interact with our store
• Cookie and tracking information, including information collected through cookies, pixels, tags, or similar technologies used for store functionality, analytics, and marketing

2. How We Use Your Information

We use your personal information to:

• Process, confirm, and fulfill your orders
• Arrange shipping, delivery, and returns
• Communicate with you about your orders, inquiries, or support requests
• Provide customer service
• Send marketing messages, promotions, or updates if you have subscribed or otherwise allowed us to do so
• Improve our website, products, and customer experience
• Detect, investigate, or prevent fraud, abuse, security incidents, or other harmful activity
• Comply with legal obligations and enforce our policies and terms

3. How We Share Your Information

We may share your personal information with trusted third parties only as needed to operate our business, including:

• Payment processors, to process secure payments
• Shipping and delivery partners, to fulfill and deliver your orders
• Website, hosting, analytics, and marketing service providers, to operate and improve our store
• Professional advisers or authorities, where required by law or to protect our rights, customers, or business
• A buyer, successor, or affiliate in connection with a merger, acquisition, restructuring, or sale of business assets

We do not sell your personal information in the ordinary sense of directly exchanging it for money. However, depending on the technologies used on our store and the laws that apply to you, some data sharing for advertising or analytics may be treated differently under certain privacy laws.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Understand how visitors use our store
• Measure the performance of marketing and advertising

You can control cookies through your browser settings. If our store displays a cookie banner or privacy choices tool, you can also use that tool to manage certain preferences.

5. Data Retention

We keep your personal information for as long as necessary to provide our services, fulfill orders, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, where applicable
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Request a copy of your personal information, where applicable

To exercise any applicable privacy rights, please contact us using the details below.

8. Children's Privacy

Our store is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.

9. International Data Transfers

Your personal information may be processed or stored in countries other than your own, including where our service providers operate. By using our store, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we make changes, we will post the updated version on this page and update the Effective Date above.

11. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Email: support@gadgetpulselectra.com
WhatsApp: +258 868974309
Location: Online business based in Maputo, Mozambique
Response time: Within 24 hours on business days